Privacy Policy
Introduction
This Privacy Policy explains what personal information StarsSutra collects, why we collect it, how we use and protect it, and what rights you have. We take particular care with birth details and consultation records, which we treat as confidential.
Information We Collect
Information you give us:
- Name, email address, phone number and postal address
- Birth date, birth time and birth place, where you provide these for a reading
- Questions or personal circumstances you choose to share during a consultation
- Account login details
- Order and billing details
Information collected automatically:
- IP address, browser type and device information
- Pages visited and time spent on the site
- Cookies and similar technologies
Payment Information
We do not collect or store your card or bank details. Payments are processed by third-party payment gateways (such as Razorpay and PayPal), who handle your payment information under their own privacy policies and security standards.
How We Use Your Information
- To prepare and deliver astrological readings and reports
- To process orders, payments, invoices and deliveries
- To provide access to courses you have enrolled in
- To schedule and conduct consultations
- To send order confirmations, booking reminders and service updates
- To respond to your enquiries and provide support
- To meet legal, tax and accounting obligations
Confidentiality of Readings
Your birth details, consultation recordings or notes, and anything you discuss with a practitioner are treated as confidential. They are shared only with the astrologer conducting your session, and are not sold, rented or disclosed to third parties for marketing.
Sharing Your Information
We share information only where necessary, with:
- The astrologer assigned to your consultation
- Payment gateways, to process your transaction
- Courier and logistics partners, to deliver physical orders
- Email and video-call service providers used to run our services
- Authorities, where required by law
We do not sell your personal information.
Cookies
We use cookies to keep you logged in, remember your cart, and understand how the site is used. You can disable cookies in your browser settings, though some features may then not work correctly.
Data Retention
We keep order and invoice records for as long as required by tax and accounting law. Account and consultation records are kept while your account remains active. You may ask us to delete your data, subject to those legal retention requirements.
Security
We use encrypted connections and access controls to protect your data. No system is completely secure, but we take reasonable technical and organisational measures to safeguard your information.
Your Rights
You may request access to the personal data we hold about you, ask for corrections, request deletion, or withdraw consent for marketing communications. Contact us through the Contact page to make a request.
Children
This website is not intended for anyone under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The current version is always published on this page.
Contact
For any privacy question or data request, please reach us through our Contact page.
StarsSutra
E-119, Sector 15, Noida, Uttar Pradesh, India
Email: info@starssutra.com
Phone: +91 97739 31300
Last updated: August 2026